GENERAL
Frequently asked questions
Not always. Some treatments start with a one-to-one
consultation (injectables, for example), while for other
services you can book straight in for treatment.
Whichever you choose, Isabelle will review your medical
history and talk through your goals before any treatment
begins.
Isabelle is a Registered Nurse (RN) with additional
aesthetics training at Harley Street Academy in London —
one of the UK’s most respected medical aesthetics
training providers.
Up-to-date prices for every treatment are shown when you
book online. If anything about your plan changes at your
appointment, Isabelle will always confirm costs before
going ahead — no surprises.
The easiest way is to
book online, where you can
choose between our Tenby and Freshwater East clinics and
pick a time that suits you. You can also get in touch via the Contact page,
message us on Instagram,
or email isabelle@refineskinclinic.co.uk.
As a solo-run clinic, cancelled slots are hard to fill at
short notice. We ask for as much notice as possible if
you need to reschedule — full details will be
confirmed at the time of booking.
Yes — there is parking available close to the
clinic. Full directions and parking details are sent with
your booking confirmation.
TREATMENTS
About the treatments
Most clients find our treatments very tolerable. Topical
numbing cream is used for injectable treatments such as
dermal fillers, polynucleotides and skin boosters, and
Isabelle will always check in with you throughout the
appointment.
Downtime varies. Anti-wrinkle injections typically have
minimal social downtime; treatments like PRP,
polynucleotides and microneedling can cause short-term
redness, swelling or pinpoint bruising for a few days.
We’ll always go through what to expect before you
book.
Longevity depends on the treatment, the product used and
how your body responds. As a rough guide: anti-wrinkle
injections typically last 3–4 months; dermal
fillers 6–18 months; polynucleotides and skin
boosters are usually done as a short course and then
topped up every few months.
No. The vast majority of aesthetic treatments are not
offered during pregnancy or breastfeeding for safety
reasons. We’ll happily welcome you back once
you’re ready.
Yes. Refine Skin Clinic treats adults aged 18 and over
only. For some treatments (such as anti-wrinkle
injections), a higher minimum age may apply and
Isabelle will use clinical judgement at consultation.
For injectable treatments we generally advise avoiding
alcohol and blood-thinning supplements (such as fish oil,
vitamin E and high-dose ibuprofen) for 24–48 hours
before your appointment. You’ll receive specific
instructions when you book.
AFTERCARE
Aftercare & results
You’ll receive clear written aftercare instructions
tailored to your specific treatment, along with
Isabelle’s contact details so you can reach out if
you have any concerns.
Some treatments (such as dermal fillers) show immediate
results, while regenerative treatments like PRP,
polynucleotides and microneedling work gradually over
several weeks as collagen remodels.
Many skin treatments work best as a short course
(typically 2–3 sessions spaced a few weeks apart)
followed by occasional maintenance. We’ll discuss
the recommended plan at your consultation.
Yes. For most injectable treatments Isabelle offers a
follow-up check-in around 2 weeks after treatment to
review results and answer any questions.
Get in touch with Isabelle as soon as possible —
contact details are on your aftercare sheet. Minor
side-effects such as redness, swelling or pinpoint
bruising are normal; anything beyond that will be
reviewed and managed promptly.
As a general rule, we advise against applying make-up
for at least 24 hours after injectable treatments to
reduce the risk of infection. Specific guidance will be
included in your written aftercare.